TERMS OF SERVICE
Last updated: 09/15/2021
Welcome to TEN. (“Company”, “we”, “our”, “us”)! As you have just clicked to our Terms of Service, please make a pause, grab a cup of coffee and carefully read the following pages. It will take you approximately 20 minutes.
These Terms of Service (“Terms”, “Terms of Service”) govern your use of our web pages located at https://ten.ventures and any submission applications (together or individually “Service”) operated by TEN.
Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard and disclose information that results from your use of our web pages. Please read it here https://ten.ventures/privacy-policy.
Your agreement with us includes these Terms and our Privacy Policy (“Agreements”). You acknowledge that you have read and understood Agreements, and agree to be bound of them.
PLEASE NOTE THAT YOUR USE OF AND ACCESS TO OUR SERVICES (DEFINED BELOW) ARE SUBJECT TO THE FOLLOWING TERMS; IF YOU DO NOT AGREE TO ALL OF THE FOLLOWING, YOU MAY NOT USE OR ACCESS THE SERVICES IN ANY MANNER.
Thank you for being responsible.
Communications
By creating and setting up campaigns and using our Service, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link.
Information Collection, Use, and Sharing
We value Your privacy and are committed to protecting it. The following section details the information We receive about You and explains how it is used. When You first create an account or use Our Service, We ask for essential information about You to process your campaign.
TEN uses all collected information for the following general purposes: products and services provision, identification and authentication to provide accurate service, services, and contact. TEN is the sole owner of the information collected and We will not sell or rent this information to anyone.
By using Our Service You understand that TEN is not responsible for accuracy, usefulness, or safety relating to music published by You. Additionally, by using our services, You understand that We submit content requested by You to Our curators and partners for review and consideration.
TEN is not responsible for accuracy, usefulness, or safety relating to music published by You. Throughout the campaign We are responsible in sharing playlists and opportunities confirmed when an update is requested. We do not provide any other submission information beyond what is confirmed from Our partners. Our full list of growing playlists and curators We work with is never shared as it remains to be one of our core competitive advantages beyond our backend submission platform.
Moreover, TEN is not responsible for User material and/or content that are inaccurate, offensive, indecent, performance or objectionable. Also, Our partners may choose to modify your submission selection to adhere with their channel and audience. Moreover, Our partners may reject content they see unaligned or unsuitable for their channel. Therefore all Users must waive any legal or equitable rights against TEN.
Data Storage
We use third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run our back-end system. Although TEN owns the code, databases, and all rights to the application, You retain all rights to Your personal information and the content You submit and provide on TEN.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
No Use By Minors
Service is intended only for access and use by individuals at least eighteen (18) years old. By accessing or using any of Company, you warrant and represent that youare at least eighteen (18) years of age and with the full authority, right, andcapacity to enter into this agreement and abide by all of the terms andconditions of Terms. If you are not at least eighteen (18) years old, you are prohibited from both the access and usage of Service.
Accounts
When You create an account with Us or setup a campaign, You guarantee that you are above the age of 18, and that the information You provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of Your account or Service(s).
You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar or obscene.
We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.
Intellectual Property
Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, sounds, videos, or other material (“Content”). You are responsible for Content that you post on or through Service, including its legality, reliability, and appropriateness.
By posting Content on or through Service, You represent and warrant that: (i) Content is yours (you own it) and/or you have the right to use it and the right to grant us the rights and license as provided in these Terms, and (ii) that the posting of your Content on or through Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person or entity. We reserve the right to terminate the account of anyone found to be infringing on a copyright.
You retain any and all of your rights to any Content you submit, post or display on or through Service and you are responsible for protecting those rights. We take no responsibility and assume no liability for Content you or any third party posts on or through Service. However, by posting Content using Service you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through Service. You agree that this license includes the right for us to make your Content available to other users of Service, who may also use your Content subject to these Terms.
TEN has the right but not the obligation to monitor and edit all Content provided by users.
In addition, Content found on or through this Service are the property of TEN or used with permission. You may not distribute, modify, transmit, reuse, download, repost, copy, or use said Content, whether in whole or in part, for commercial purposes or for personal gain, without express advance written permission from us.
Modifications to the Service and Prices
In the future, We may update the Terms of Service. Unless otherwise required by law, We will notify You before we make such changes and give You an opportunity to review them before they go into effect. Once any updated Terms are in effect, You will be bound by them if You continue to use our Service. If You do not agree to our updated Terms, you can request to delete your account at any time. Any new features or tools which are added to the current store shall also be subject to the Terms of Service.
TEN reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.
TEN, in its sole discretion and at any time, may modify service and Subscription fees for the Subscriptions and services provided. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.
We will provide you with a reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective.
Your continued use of Service after Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.
We reserve the right to withdraw or amend our Service, and any service or material we provide via Service, in our sole discretion without notice. We will not be liable if for any reason all or any part of Service is unavailable at any time or for any period. From time to time, we may restrict access to some parts of Service, or the entire Service, to users, including registered users.
Purchases
If you wish to purchase any product or service made available through Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.
We may employ the use of third party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.
We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.
We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.
Service is billed in advance on a monthly or annual basis and is non-refundable; no refunds will be issued. TEN does not offer prorated refunds for cancelled subscription plans or services. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account. In order to treat everyone equally, no exceptions will be made.
All subscriptions, both month-to-month and annual plans, are recurring and will automatically renew after the end of each paid subscription period.
We reserve the right to withdraw or amend our Service, and any service or material we provide via Service, in our sole discretion without notice. We will not be liable if for any reason all or any part of Service is unavailable at any time or for any period. From time to time, we may restrict access to some parts of Service, or the entire Service, to users, including registered users.
TEN, in its sole discretion, has the right to suspend or terminate Your account and refuse any and all current or future use of the Service, or any other TEN service, for any reason at any time. Such termination of the Service will result in the deactivation or deletion of Your Account or Your access to your Account, and the forfeiture and relinquishment of all Content in your Account. TEN reserves the right to refuse service to anyone for any reason at any time.
Due to the subjectivity of curator opinion and personal ownership of curator promotional channels & playlists, TEN and all services carried out by Us will not issue refunds on the basis of poor song performance, unsatisfactory playlist placements, campaign outcome and positioning - as many variables are beyond our control. We require each campaign run for a minimum of four weeks. (This allows our partners sufficient time to review your music and track results) *Exchanges will be issued on a case-by-case basis.
If there are any disputes about or involving our Website or Service, you agree that the dispute shall be governed by the laws of Ontario, Canada.
Disclosure
TEN may disclose personally identifiable information under special circumstances, such as to comply with subpoenas or when your actions violate our Terms of Service.
Limitation Of Liability
EXCEPT AS PROHIBITED BY LAW, YOU WILL HOLD US AND OUR OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS HARMLESS FOR ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGE, HOWEVER IT ARISES (INCLUDING ATTORNEYS' FEES AND ALL RELATED COSTS AND EXPENSES OF LITIGATION AND ARBITRATION, OR AT TRIAL OR ON APPEAL, IF ANY, WHETHER OR NOT LITIGATION OR ARBITRATION IS INSTITUTED), WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTION, OR ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, INCLUDING WITHOUT LIMITATION ANY CLAIM FOR PERSONAL INJURY OR PROPERTY DAMAGE, ARISING FROM THIS AGREEMENT AND ANY VIOLATION BY YOU OF ANY FEDERAL, STATE, OR LOCAL LAWS, STATUTES, RULES, OR REGULATIONS, EVEN IF COMPANY HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. EXCEPT AS PROHIBITED BY LAW, IF THERE IS LIABILITY FOUND ON THE PART OF COMPANY, IT WILL BE LIMITED TO THE AMOUNT PAID FOR THE PRODUCTS AND/OR SERVICES, AND UNDER NO CIRCUMSTANCES WILL THERE BE CONSEQUENTIAL OR PUNITIVE DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE PRIOR LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
Amendments To Terms
We may amend Terms at any time by posting the amended terms on this site. It is your responsibility to review these Terms periodically.
Your continued use of the Platform following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.
By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use Service.
Waiver And Severability
No waiver by Company of any term or condition set forth in Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Company to assert a right or provision under Terms shall not constitute a waiver of such right or provision.
If any provision of Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of Terms will continue in full force and effect.
Acknowledgement
BY USING SERVICE OR OTHER SERVICES PROVIDED BY US, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM.
Contact Us
Please send your feedback, comments, requests for technical support via email: hi@ten.ventures